Symbora Store Privacy Policy

This Privacy Policy outlines how Symbora Store (referred to as “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website, https://www.symborastore.com.

Personal Information We Collect

When you visit our site, we collect certain information about your device, your interaction with our site, and information needed to process your purchases. Your data is stored through Shopify’s secure server behind a firewall. Below is more detail on what we collect and why:

  • Device Information: We automatically collect details about your device, including IP address, browser type, time zone, and browsing behavior on our site (e.g., viewed pages). We use cookies, log files, web beacons, tags, and pixels to collect this information. This helps us load the site accurately for you and optimize your experience.
  • Order Information: When you place an order, we collect your name, billing and shipping addresses, payment information, email address, and phone number. We use this to process and fulfill your orders, communicate with you, and screen for fraud.

We also use your personal information to:

  • Communicate with you regarding your order and support inquiries.
  • Improve and personalize your experience on our site by analyzing customer browsing behavior.
  • With your consent, we may also send you marketing information about our products, promotions, blog posts, and updates.
  • We use Google Analytics to understand how our customers use the Site. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more insight, you may also want to read:

Cookies

Cookies are small data files that help improve your browsing experience. We use cookies to remember your preferences, keep track of your session, and understand how you interact with our Site. If you wish, you can disable cookies via your browser settings. Please note that disabling cookies may impact your experience on the Site.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Information:

  • European Economic Area (EEA): You have the right to access, correct, or delete your personal data. Contact us to exercise these rights.
  • California Residents: You may request access to your Personal Information, correct or delete it, and learn how we have used it in the past year under the California Consumer Privacy Act (CCPA).

To make any of these requests, please contact us at the email provided below.

Security

All credit card information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no transmission method is 100% secure, we follow PCI-DSS requirements and employ additional safeguards to protect your data.

Age Of Consent

By using this Site, you affirm that you are at least the age of majority in your state or country of residence, or that you have consented to a minor dependent’s use of the Site.

Contact

If you have any questions, please reach out to us via email at hello.symbora@symbora.com or WhatsApp at +55-11-91802-0881.